Consulting and designing systems and processes for a large internet brokerage business in India
The Company operates in the retail equity brokerage market with complete reliance on remote access channels for its customers. Currently, customers use the Internet to access their account and to trade; The Company also plans to roll out access through touch screen kiosks, IVR systems and phone. Sound IT enabled back office processes are key to business operations. They leveraged our extensive IT and process management skills towards the following deliverables
The Risk Management Module was particularly important to the company. A sophisticated risk analytical model was developed which resulted in increased leverage for customers on existing margins, without compromising on overall credit risk. The module was integrated with real-time market-to-market modules, and the Communications Module, to inform customers of their overall margin position.