Cerulean Infotech provides a one-stop-shop experience with its BPO services, by giving access to its best practices having great efficiency and cost effectiveness, as a part of its integrated technology and operations.
Cerulean Infotech's BPO services are an integral part of its integrated technology and operations service. BPO combines the cost saves and FTE (Full time Equivalent) headcount gains of traditional outsourcing with reengineering organizational processes and implementing best practices. This results in raising the competitive barrier to entry and limits price-based competition.
For the buyer, one of the big benefits of BPO is access to best practices, which in turn, results in greater efficiency and substantial cost savings. Other benefits of BPO include:
In many cases, corporations business processes have become complex through decades of acquisition, divestitures, adoption of new technologies, and other changes/adaptations caused by the normal course of business. BPO offers the opportunity to clean up a specific function, optimize it for an organizations current operating structure, competitive environment, and technology platform. Moreover, the overheads of continuous optimization are low and flexibility, significantly large, courtesy the service provider. technology platform. Moreover, the overheads of continuous optimization are low and flexibility, significantly large, courtesy the service provider.
Goldman Sachs reports Although it is hard to generalize given the many different flavors of BPO, two examples from ACS (Affiliated Computer Services) highlight the compelling potential. (1) For one client, ACS cut its processing costs by two-thirds, and (2) for another client, it reduced the necessary staff by nearly 75%. Both were Fortune 500 companies. (Goldman Sachs; Technology: IT/Internet Services, March 1, 2001)
Estimates towards cost saves come to approximately USD 10 million, and FTE head count saves of 70, over a three year period.
Click here if you would like to contact us to discuss how we can partner you in your success.