Helping Organizations Reduce the Time and Cost in Keeping Their Lights On and instead Focus on their Business
Surveys of IT spend indicates that organizations spend up to 70% of their IT budget on non-discretionary costs - in other words, costs to maintain current IT functionality and operations. Therefore, it is imperative that the costs of IT management and application maintenance becomes more effective and efficient, thus providing clients the edge to compete.
At Cerulean, we have an established track record of managing and future-proofing mission-critical applications for our clients. Our application management and maintenance processes ensure that your systems are flexible and evolve with your business. We achieve this via our phased approach to Application Maintenance:
Corrective Maintenance: Fixing Defects ("bug" fixes), i.e. correcting design flaws
Improving the product ("Enhancements"), due to new requirements or new technological opportunities;
Reflecting changes in the environment e.g. change in tax laws, or new processes at the workplace, etc.
We start at the first level, i.e. corrective maintenance and over time evolve to the most advanced level, i.e. perfective maintenance. Our Maintenance methodology is backed by years of experience and our extensive knowledge base of technologies and domains. While we do this, we adhere to stringent Service Level Agreements (SLA) and enable you to reduce the TCO for your applications.